Jamuna 77 Terms & Conditions — Complete Guide

These terms and conditions apply to all use of the Jamuna 77 platform (jamuna77.app). By accessing our website, opening an account, or using any of our services, you are deemed to have accepted these terms.

Jamuna 77 is a licensed online betting platform offering users in Bangladesh the ability to bet on cricket, football, and a range of other sports. Full compliance with these terms and conditions is required to use our services.

In these terms, "we", "us", or "Jamuna 77" refers to the entity operating jamuna77.app. "You" or "member" refers to any registered or unregistered user of the platform.

• These terms and conditions apply in both Bengali and English.
• In the event of a dispute, the Bengali version shall be considered the authoritative text.
• Jamuna 77 may update these terms at any time. You will be notified by email of any significant changes.
• Continued use of the platform will be considered acceptance of the updated terms.

To open an account with Jamuna 77, the following conditions must be met. Failure to comply will result in registration being cancelled and any deposited funds will not be refunded.

Age & Identity

• You must be at least 18 years old to open an account.
• You must provide accurate and truthful information at registration — including your name, date of birth, address, and contact details.
• Jamuna 77 reserves the right to close any account created using false information.

One Account Policy

Only one account is permitted per person, household, or residential address. Any attempt to open multiple accounts using the same device, IP address, or payment method will result in permanent closure of all associated accounts and forfeiture of all balances and bonuses.

Account Security

• You are solely responsible for keeping your password and login credentials confidential.
• If you suspect any unauthorized access to your account, contact us immediately at support@jamuna77.app.
• You are responsible for all bets placed and transactions made from your account.

When placing bets on Jamuna 77, the following rules apply. Our betting terms and conditions are developed in line with international standards.

Bet Acceptance & Cancellation

• Once a bet is confirmed, it cannot be changed or cancelled — unless the cash-out option is available.
• If there is a technical error or incorrect value in the odds, Jamuna 77 reserves the right to void the affected bet.
• If a match is abandoned or not completed within the scheduled time, bets will be voided and stakes returned.

Live Betting

Odds in live betting can change at any moment. The odds displayed at the time a bet is confirmed are considered final. Jamuna 77 is not liable for any delays caused by network connectivity issues.

Minimum & Maximum Bet

• The minimum bet amount may vary by event and will be displayed in the interface.
• Maximum bet limits are set at Jamuna 77's sole discretion and are subject to change at any time.
• Higher betting limits may apply for VIP members.

All payment activities on Jamuna 77 are conducted securely and transparently. To learn more about our payment policy, Payment View page.

Deposit Rules

• Deposits must be made from a payment account registered in your own name — bKash, Nagad, Rocket, or a bank account.
• Deposits made through a third party are strictly prohibited.
• The minimum deposit is ৳500 BDT, and the maximum limit is determined by your account tier.
• No additional charges are applied to deposits.

Withdrawal Rules

• Withdrawals will only be processed to the same payment method used for the deposit.
• Minimum withdrawal is ৳500 BDT.
• KYC verification must be completed before your first withdrawal.
• Standard withdrawals are processed within 15–30 minutes, though additional time may be required if verification is needed.

Anti-Money Laundering

Jamuna 77 complies with international regulations on anti-money laundering and counter-terrorism financing. Suspicious transactions will not be processed without verification, and the relevant authorities will be notified where required.

Bonuses and promotions at Jamuna 77 are offered under specific conditions. By accepting a bonus, the following terms apply automatically. For more details, Bonus & Latest Promotions View page.

Wagering Terms

• Each bonus has a specific wagering multiplier (e.g., 10x, 15x, or 20x).
• The required wager amount must be met before bonus funds can be withdrawn.
• A specific time limit applies to meet wagering requirements, as stated in the relevant bonus offer.

Bonus Usage Restrictions

• The maximum bet amount using bonus funds is generally limited to ৳300 or 10% of the bonus, whichever is lower.
• Some betting markets may not be eligible for bonus wagering.
• Bets placed at odds below 1.5 will not count toward wagering requirements.

Bonus Abuse

If evidence of bonus system abuse is found, Jamuna 77 reserves the right to forfeit the relevant bonus and winnings, and to close the account.

The following activities are strictly prohibited on the Jamuna 77 platform. Violations will result in immediate account closure and legal action.

• Multiple Accounts: Creating or operating multiple accounts.
• Bots & Software: Using automated betting software, bots, or scripts.
• Match Fixing: Placing bets based on match fixing or insider information.
• Money Laundering: Using the platform for the purpose of money laundering.
• Account Sale: Selling, transferring, or renting your account to another person.
• Hacking: Attempting to breach the platform's security systems.
• False Information: Operating an account using a false or incorrect identity.
• Minors: Opening or using an account if you are under 18 years of age.

Jamuna 77 takes the security of your personal information seriously. Our full policy on how data is collected, stored, and used Privacy Policy can be found on the page.

Data Collection

• Your name, email, phone number, and date of birth provided at registration are stored on record.
• The KYC process requires details from a national ID card or passport.
• All transactions and betting history are recorded.

Use of Information

• Your information is used solely to improve platform services and to meet legal obligations.
• Separate consent is required for marketing communications.
• Your personal information is not shared with third parties, except where required by law.

Jamuna 77 places responsible betting at the top of its priorities. Betting is a form of entertainment — enjoy it within your limits rather than treating it as a source of income. For more details, visit our Responsible Gaming View page.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Loss Limit: You can enable an automatic betting stop that triggers once you've lost a set amount.
• Cooling-Off: An account can be temporarily deactivated for a set period.
• Self-Exclusion: The self-exclusion option is available for extended breaks from the platform.
• Reality Check: Time reminders are sent during extended betting sessions.

Jamuna 77 reserves the right to temporarily or permanently close any account under the following circumstances.

Closed by Jamuna 77

• If evidence of a breach of these terms and conditions is found.
• In cases of fraudulent activity or suspicious behaviour.
• Failure to pass KYC verification or submission of false information.
• If an account has been inactive for an extended period (more than 12 months).

Closed by Member

You may request account closure at any time by emailing support@jamuna77.app. All pending withdrawals will be processed before the account is closed.

Inactive Account

An account with no login or transaction activity for 12 consecutive months will be marked as inactive, and a monthly maintenance fee may be deducted from the balance.

Jamuna 77 accepts no liability for the following.

• If a bet is missed due to loss of internet connection or a technical error.
• Due to delays or failures on the part of third-party payment providers.
• Service disruptions caused by force majeure events such as natural disasters or government directives.
• If your account is compromised due to unauthorized access and you have not followed the security guidelines, we will not be liable for any resulting losses.

Jamuna 77 is committed to resolving all disputes quickly and fairly. If you encounter an issue, please follow the steps below.

Complaints Process

• Step 1: Contact us directly via live chat or at support@jamuna77.app.
• Step 2: An initial response will be provided within 48 hours of receiving your complaint.
• Step 3: Complex issues will be resolved within 7 business days where possible.
• Step 4: If you are not satisfied with the resolution, the matter can be escalated to a higher level.

Jamuna 77's decision shall be final in resolving all disputes, though member interests will always be taken into consideration.

If you have any questions about these terms and conditions or need assistance, please contact us.

• Email: support@jamuna77.app
• Live Chat: Via the website chat button, 24/7
• Support Hours: 8:00 AM – 12:00 AM (24/7 in special cases)